Security and Ecology Policy (SEP)

Security & Ecology Policy

WePlay Network SECURITY AND ECOLOGY POLICY (“SEP”)
Last updated: Sep 11th, 2024
Version 2.0

Introduction

The primary goal of WePlay Network is rooted in its vision: to create a tailored environment for recreational players. It is a space where casual gamers can relax and enjoy their games without the concern of professionals exploiting them.
The purpose of this document is to empower the WePlay Network team to maintain this carefully designed ecosystem through the enforcement of strict rules, regulations, and restrictions. All participants on the WePlay Network are expected to adhere to this Security & Ecology Policy, without exception.

General Terms

1.1. The Security & Ecology Policy (‘SEP’), maintained and operated by WP Network Anti-Fraud and Ecology Team (‘We’), must be fully acknowledged by you, the End User (‘User’), before playing on the WePlay Network (‘WPN’)

1.2. By playing Games on the WPN, the User agrees to accept the terms of the SEP. The decision by the User to play on WPN signifies acceptance of these terms. 

1.3. The SEP is designed to create and maintain a healthy ecology within WPN, intended to provide a safe, fair and enjoyable playing environment for all Users, and based on the spirit of fair, safe, and lawful competition. 

1.4. As the owner of an account, the ultimate responsibility for the account’s security, its nickname and password fall on the User. If an account suffers unauthorised access using the correct email and password, we are not liable for any loss on the account, and we reserve the right to confiscate any unlawful gains made during the unauthorised access.

1.5. WPN will not be liable for any loss the User incurs due to unauthorised use or misuse of the login details except for when We fail to exercise reasonable care. 

1.6. Given a reasonable ground to believe that a User is involved in any form of Prohibited Activities and Behaviours or Prohibited Use of Auxiliary Tools or Services, the WPN Anti-Fraud Team reserves the right to block and conduct a security check on any account at any time, even during gameplay. The security check may result in, but is not limited to, restricted access to the Users account, cashier, gameplay (both cash games and tournaments), or bonus rewards.  

1.7. We reserve the right to make changes to the SEP. Continued use of the Services after the changes will be considered as your acceptance of the changes.

1.8. In case of any suspected criminal or fraudulent activities, we may inform relevant authorities of the Users’ identity. 

1.9. In order to prevent cheating, we reserve the right to perform a scan of the User’s machine or device to monitor Prohibited Activities and Behaviors or Prohibited Uses of Auxiliary Tools or Services. If the scan reveals suspicious activity, our software may scan the associated files to compile a composite mesh to be matched against profiles for known illicit automated programs. 

1.10. In the event of a SEP breach, the Security Team reserves the right to levy one or more penalties after a thorough investigation of the case, based on accumulated information and data.

1.11. Any decision rendered by the Security Team is final. 

1.12. Penalties levied by the Security Team against Users may vary depending on the applicable regulations in that particular territory. 

1.13. Penalties that can be taken against Users for breaches of the SEP are one or a combination of the following:

  1. WARNING: A written notice
  2. REWARD REMOVAL: Removal/reduction of your promotional rewards
  3. SUSPENSION: Temporary suspension of your account
  4. PERMANENT BAN: Permanent ban from the entire WePlay Network
  5. CONFISCATION OF FUNDS: Confiscation of monies won by a player by engaging in prohibited activities or behaviour in order to compensate the victims of the unfair gameplay or where no specific victim can be identified, placed into the Network Ecology Improvement Fund. Confiscation may not only include the funds in one’s poker wallet but also the funds in the main wallet as well as any pending withdrawals. 
  6. GAME REMOVAL: Restriction to play certain types of games


Prohibited Activities and Behaviours

Prohibited Activities and Behaviours are defined activities and behaviours that are strictly prohibited on WPN. Engaging in or being involved in Prohibited Activities and Behaviours may result in penalties specified in each clause. 

  1. Use of Real-Time Assistance (RTA)
2.1. RTA is defined as any external assistance which provides users with an unfair advantage over their opponents, influences their decision making in real-time, or allows them to play in a manner they otherwise would not be able to replicate.
2.2. Every decision made at the poker table should be made free of any external assistance.
2.3. External assistance includes, but is not limited to, software, apps, websites, physical and digital reference materials. Referring to charts of any kind during play is strictly prohibited. 
2.4. Potential actions for breaches: PERMANENT BAN, CONFISCATION OF FUNDS
  1. Use of Bots
3.1. Bot is defined as software, programs, websites or apps that enable playing without human intervention or reduces the requirement of a human to make decisions and/or execute actions. 
3.2. Every decision made at the poker table should be made by the person to whom the account belongs. 
3.3. Bot includes, but is not limited to, artificial intelligence, fully and partially automated bot, or any other tools that automate decisions or actions. 
3.4. Potential actions for breaches: PERMANENT BAN, CONFISCATION OF FUNDS
  1. Collusion
4.1. Collusion is defined as behaviour in which two or more Users conspire to gain an unfair advantage over their direct opponents in cash games, or part of or an entire field of opponents in tournaments. 
4.2. User must play one’s own hand independently and in their own interests
4.3. User must not share information about one’s own hole cards with other users whilst the same hand is still in play under any circumstances
4.4. User must refrain from ‘soft playing,’ which is defined as intentionally playing hands in a non-aggressive manner against certain opponents (e.g., friend, backer, or any other persons of interest). The only exceptions to this rule are in-the-money (ITM) bubble situations or multi-handed situations after the money bubble in which one or more Users are all-in.
4.5. Users must not conspire to cause financial harm to any User
4.6. Potential actions for breaches: WARNING, SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Multi Accounting
5.1. Multi Accounting is defined as intentionally creating and/or using multiple accounts on the WePlay Network. 
5.2. User is strictly prohibited to participate in any game using multiple accounts simultaneously. 
5.3. User is strictly prohibited to participate in any freerolls or promotions using multiple accounts simultaneously
5.4. Users are only allowed to maintain one account across the entire WePlay Network, without exception. 
5.5. Potential actions for breaches: SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Bum Hunting
6.1. Bum Hunting is defined as the intentional practice of seeking out less experienced users while deliberately avoiding engagement with more skilled users. 
6.2. User is strictly prohibited from screening for and engaging certain Users, only choosing to participate in games when these specific users are present
6.3. User is strictly prohibited from targeting specific Users, for instance, by leaving a game shortly after a certain users depart, and/or resuming the game when those particular users return. 
6.4. Potential actions for breaches: WARNING, SUSPENSION, REWARD REMOVAL, PERMANENT BAN
  1. Data Mining
7.1. Data Mining is defined as any act that results in accumulation of hand histories other than one’s own hand histories.
7.2. User is strictly prohibited from using any 3rd party tools to import and/or convert hand histories from the poker tables.
7.3. User is strictly prohibited from granting direct or indirect access to one’s own game and hand histories to another party.
7.4. Potential actions for breaches: GAME REMOVAL, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Chip Dumping
8.1. Chip Dumping is defined as intentionally losing chips to another user.
8.2. When an act of Chip Dumping occurs, both the user who transferred the chips and the user who received the chips are at fault. 
8.3. Chip Dumping as a method to transfer money is strictly prohibited and could be considered money laundering. 
8.4. Potential actions for breaches: WARNING, SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Trespassing
9.1. Trespassing is defined as returning to any of the WePlay Network sites after receiving a network-wide ban.
9.2. User is strictly prohibited from returning to WPN to play on any new or pre-existing accounts, regardless of who owns the account, once a network-wide ban has been issued. 
9.3. Potential actions for breaches: PERMANENT BAN, CONFISCATION OF FUNDS
  1. Account Sharing
10.1. Account Sharing is defined as sharing of an account by two or more people.
10.2. User is only allowed to possess and play on an account that is registered under one’s own credentials.
10.3. Potential actions for breaches: SUSPENSION, REWARD REMOVAL, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Hit and Running
11.1. Hit and Running is defined as leaving a table shortly after winning a significant pot, consequently depriving opponents of a chance to recover their losses.
11.2. Factors that are considered for Hit and Running include, but are not limited to, the size of the pot, the number of hands played post-winning the pot, and the frequency of such behaviour. 
11.3. Potential actions for breaches: WARNING, SUSPENSION, REWARD REMOVAL, PERMANENT BAN
  1. Promotion Abusing
12.1. Promotion Abusing is defined as actively participating in any Promotion for the purposes of receiving additional bonus/promotion/leaderboard rewards than the User is entitled to.
12.2. Potential actions for breaches: REWARD REMOVAL, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Ghosting
13.1. Ghosting is defined as playing on behalf of someone on an account one does not own or allowing someone to play on one’s account
13.2. Potential actions for breaches: PERMANENT BAN, CONFISCATION OF FUNDS
  1. Hacking
14.1. Hacking is defined as gaining unauthorised access to an account – its username and password – by compromising digital device(s) and/or network(s).
14.2. If the User is a victim of Hacking, the User should report the incident immediately to the WPN team via support@weplaynetwork.com  
14.3. Potential actions for breaches: PERMANENT BAN, CONFISCATION OF FUNDS
  1. Offensive Conduct
15.1. Offensive Conduct is defined as any act that is (but not limited to): 
  • defamatory, racist, vulgar, hateful, obscene, profane, threatening, insulting, offensive or discriminatory
  • Illegal, or associated with criminal activities 
  • Intended to impersonate another person(s) or entity
  • Intended to advertise 
  • Intended to solicit personal information
  • Intended to deceive or mislead others
  • Harmful to the computer, data, or financial security of any party
  • Considered to be ‘spamming’ other Users
15.2. Offensive Conduct includes, but is not limited to, one’s activities regarding a profile picture, chats, SnapCam, audio chat, or voice message. 
15.3. Potential actions for breaches: CHAT SUSPENSION / CHAT BAN, WARNING, SUSPENSION, PERMANENT BAN
  1. Predatory Behaviour
16.1. Predatory Behaviour is defined as any act of exploiting unethical advantages or engaging in exploitative tactics over other users to gain undeserved benefits.
16.2. Predatory behaviour includes, but is not limited to, griming / buttoning, ratholing, and various other actions that defy the spirit of fair competition and are deemed unethical by the poker community.
16.3. Potential actions for breaches: WARNING, SUSPENSION, PERMANENT BAN
  1. Circumvention
17.1. Circumvention is defined as any manipulation with malicious intent of the WPN and its software in order to circumvent the security measures in place. 
17.2. User is strictly prohibited from exploiting or attempting to exploit software bugs within the client for financial gain. 
17.3. Potential actions for breaches: PERMANENT BAN, CONFISCATION OF FUNDS
  1. Mass Data Analysis (MDA)
18.1. Mass Data Analysis (MDA) refers to the accumulation of data on particular player pools and building exploitable heuristics based on its analysis
18.2. Users are strictly prohibited from using any means to systematically collect and harvest data from any games or player activities
18.3. Users must not share, sell, or distribute any analysis, insights, or data derived from MDA with other users or entities
18.4. Potential actions for breaches: WARNING, SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS
  1. Casino Advantage Play
19.1. Casino Advantage Play is defined as any action, inclusive but not restricted to the following:
  • Tracking of cards during gameplay;
  • Utilization of any hardware or software to analyse game outcomes; and
  • Use of any techniques or strategies aimed at achieving unfair winnings.

19.2. Potential actions for breaches: SUSPENSION, PERMANENT BAN, CONFISCATION OF FUNDS

Prohibited Use of Auxiliary Tools or Services
WPN strictly prohibits use of any auxiliary tools or services that may facilitate Prohibited Activities and Behaviors. Moreover, any tools or services that provide unfair advantage over the opponents or that result in violation of WePlay Network’s Terms and Conditions, Privacy Policy or SEP are strictly monitored and prohibited. It must be noted that any examples of auxiliary tools or services listed here do not represent, by any means, an exhaustive list.  

  • Any tools or services that can aid the execution of poker actions and thereby influence gameplay decisions including, but not limited to, RTA, bots (fully or partially automated), solvers, charts, or HUDs are prohibited.
  • Any tools or services that aid the execution of any additional action while accessing the client including, but not limited to, seating scripts or automated note-taking tools.
  • Remote access tools that provide access to one’s machine or device, including, but not limited to, TeamViewer, AnyDesk, ChromeRDP, RDPClip, LogMeIn, Microsoft Remote Desktop,  Splashtop, VNC Connect, RemotePC, and Zoho Assist.
  • Virtual machines or emulators of any kind that conceal one’s own machine and device including, but not limited to Oracle VM VirtualBox, VMware, Parallels, Microsoft Hyper-V, Nox, Bluestacks, or MEnu.
  • VPNs, Proxies, or any other tools that mask one’s location.
  • Any tools or services that are designed to extract or mine game data from the WPN. 
  • Any tools or services that enable control access to multiple devices including, but not limited to, Mouse without Borders, ShareMouse, Synergy, and Input Director.